Very sluggish page building when uploading images

[velvetscience]

Hello,

We are using the latest version of the Air theme, Version: 2.1.0 and have the latest wordpress code. Our ability to create pages is almost impossible. Adding images seems to be the problem. We get no response for the first half-minute after adding an image to a page and then a page non-responsive message asking if we want to cancel or wait. See message here: https://monosnap.com/file/tEgI3ciEgdLj8yKmZbONhsQmU5z7FI. This happens whether we use svg or jpg, and it happens whether we use Air theme’s page builder or the stock wordpress builder.

I have tried switching to another theme and the problem remains. I have tried disabling page builder plugin as well as the SVG plug-in after I switch to another theme (both plugins come with the theme) and I still get the same page non-responsive message.

Thank you for your assistance!

[SeaTheme]

Hi there,
Welcome to SeaTheme forum.

What’s the image file size what you uploaded? It may have triggered the maximum upload file size limit of you webserver. Please try to upload a small size JPG file to check if it works. Or stop all other plugins to check if it works.

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If it doesn’t work still, may I check your website? Could you please leave your wp-admin access (URL / username/password) by picking up “Set as private reply”?

ps: I cannot download your file of the monosnap url what you pasted.

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[velvetscience]

This reply has been marked as private.

[SeaTheme]

Hi,

I checked your WordPress and found the issue. It may be caused by a misconfigured system environment. I found the 2 things what may cause it in Site Health Status:

But I don’t know and googled a way to fix it, please contact your website server host supplier to solve it.
Or try to re-install WordPress to check if it works.

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[Author]

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