Home › Forums › Air WordPress Theme › Importing demo does not work
- This topic has 19 replies, 3 voices, and was last updated 3 years, 2 months ago by
bcgrillo.
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March 19, 2023 at 5:55 pm #29098
Anonymous
InactiveHi,
I am trying to import the Demo content and I am not succeeding. I have tried both in WordPress 5.9 and in the latest version 6… And it doesn’t work…
I purchased the theme for this template: https://air.seatheme.net/portfolio/
From the thumbnail, I understand that it is the “Classic” option, but I have tried several…. I followed the indications, deactivate all plugins except BM Content Builder, do not active child theme… Without success.I have lost several hours with this, could you please provide me directly that configuration? I want to start my site from that template.
Thank you.
March 19, 2023 at 11:46 pm #29099Hi there,
Welcome to SeaTheme forum.Please try to update WordPress to the latest version 6.1.1.
If it doesn’t work, may I check your website? Could you please leave your wp-admin access (URL / username/password) by picking up “Set as private reply”?
Regards!
SeaTheme – FAQs – WordPress Customization – FacebookMarch 20, 2023 at 12:31 am #29101Anonymous
InactiveThis reply has been marked as private.March 20, 2023 at 1:53 pm #29103This reply has been marked as private.March 20, 2023 at 10:37 pm #29106Anonymous
InactiveThis reply has been marked as private.March 21, 2023 at 1:13 am #29107This reply has been marked as private.March 21, 2023 at 10:08 am #29109Anonymous
InactiveThis reply has been marked as private.March 21, 2023 at 2:19 pm #29110This reply has been marked as private.March 21, 2023 at 2:37 pm #29111Anonymous
InactiveThis reply has been marked as private.March 22, 2023 at 9:02 am #29115This reply has been marked as private.March 22, 2023 at 11:48 am #29120Hi,
Please look for security settings(IP limitation) on your host cPanel, and disable it. I cannot log in your WordPress.
Regards!
SeaTheme – FAQs – WordPress Customization – FacebookMarch 22, 2023 at 10:52 pm #29123Hi, please, try again. My hosting company has disabled the IP limitation. Thanks.
March 23, 2023 at 1:37 am #29125Hi,
1. I installed a VPN client. I am not sure if it works.
Please try to add the IPs on your white list.
91.199.84.229
122.118.107.105
51.79.134.1012. And maybe I will try to import it another way. BUT it will RESET all content(posts, media, images, website settings, users) on your website, is that OK?
If leave the website host FTP account if is OKYou want to import the demo https://air.seatheme.net/portfolio/ ? is it?
Regards!
SeaTheme – FAQs – WordPress Customization – FacebookMarch 23, 2023 at 1:24 pm #29129This reply has been marked as private.March 23, 2023 at 2:38 pm #29134Hi,
1) I can log in your wordpress
2) Please leave your website server FTP account
Regards!
SeaTheme – FAQs – WordPress Customization – FacebookMarch 23, 2023 at 9:30 pm #29137This reply has been marked as private.March 24, 2023 at 1:45 am #29142Hi,
I cannot login FTP.Status: Waiting to retry…
Status: Resolving address of bravo.lanalua.com
Status: Connecting to 51.254.152.119:21…
Status: Connection established, waiting for welcome message…
Response: The firewall on this server is blocking your connection. You need to contact the server owner or hosting provider for further information. Your blocked IP address is: 123.123.45.112 This server’s hostname is: cp7112.webempresa.eu
Error: Could not connect to serverPlease check if the IP(123.123.45.112) is on your blocked list.
Regards!
SeaTheme – FAQs – WordPress Customization – FacebookMarch 24, 2023 at 4:18 pm #29149Hi,
There’s a guide here, you can follow it to install the demo by yourself.
Follow Steps:
Note: Please make there is no useful content on your current website. It will reset all content.
1. login your FTP, go to your wordpress website folder, find the wp-config.php and backup it (clone it to your local)2. download the file, unzip it, you will get 2 files:
installer.php 20211214_air_portfolio_67786dcf564be3536599_20230324161356_archive.zipupload the 2 files to your website
rootfolder via FTP or cPanel3. open your browser, visit:
https://your-website-domain-name/installer.php
then it will enter a install guide interface, and there are several steps
1)apply config info: https://www.dropbox.com/s/4nt0h0wq5cj47ha/WX20230325-000251.png?dl=0
2)next: https://www.dropbox.com/s/vrpe867kvzx5o1h/WX20230325-000326.png?dl=0
3)importing: https://www.dropbox.com/s/a67dj67oe0jb6n2/WX20230325-000503.png?dl=0
4)login admin: https://www.dropbox.com/s/5o7kn4pg0uaurgb/WX20230325-000533.png?dl=0
username: admin
password:1234564. Create a new user, delete the admin user(it will tip you move the exiting posts to the new user)
5.please note that the placeholder images(colorful images) replace the demo pictures. You could replace them as your own images: https://doc.seatheme.net/theme/air/installation-air/install-air-wordpress-theme/#replace-the-placeholders
Regards!
SeaTheme – FAQs – WordPress Customization – FacebookMarch 24, 2023 at 10:11 pm #29152This reply has been marked as private.March 25, 2023 at 10:19 pm #29155This reply has been marked as private. -
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