BM content builder button don”t showing in portfolio post

[latoilenumerique]

hi Seatheme,

I encounter a bug when I want to modify a portfolio created with BM Builder.

The button is not displayed (even after an update – update plugin BM builder).

It is displayed in alletory even after emptying the cache.

It works with pages but not portolios (all)

thank you for getting back to me quickly, it is problematic especially when presenting the backoffice to the client)
regards
Thomas

[SeaTheme]

Hi there,
Welcome to SeaTheme forum.

Please stop all other plugins to check if it works.

If it doesn’t work, may I check your website? Could you please leave your wp-admin access (URL / username/password) by picking up “Set as private reply”?

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[latoilenumerique]

This reply has been marked as private.

[SeaTheme]

This reply has been marked as private.

[latoilenumerique]

ok thanks for feedback but it will be random
sometime the button appear and second time nothing !!

Browser : Chrome & brave

[latoilenumerique]

re Seatheme

do you reproduce this problem?
thanks

[SeaTheme]

Hi,
I opened 10+ times, and did not reproduce it. I used Chrome.
You can try to:
– clean your browser cache
– If there is a firewall app or options on your computer, stop it to test
– change a computer to test
– stop all plugins excerpt for BM content builder to test

If there is still the issue, please follow the 2 screenshots to check if there is the errors by Chrome Dev tool when the issue comes:
https://www.dropbox.com/s/axas19f89wllfit/WX20230418-101924.png?dl=0
https://www.dropbox.com/s/bltixskusy5b1ik/WX20230418-101746.png?dl=0

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[latoilenumerique]

Hi,

Same thing !
no error in the console

when i refresh with ctrl + F5 many times the button DM Buidler appear …
Ad when i return to the summary portfolio an return tto the portfolio post same problem…
Its very tricky
Chrome or brave last version

[SeaTheme]

Hi,

I found the issue on private mode of Chrome. I have tested it and there is no problem after uploading a new plugin version on your WordPress. Please check if it is fixed on your browser.

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[latoilenumerique]

hi seatheme,

thanks for resolved problem ! it wasn’t false problem 😉
Just be carefull, it’s a online website – production (please reactivate plugins after testing.. thanks !)

regards
Thomas

[SeaTheme]

Hi,
Apologies, I neglected to reactivate the plugins.

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[Author]

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