Art Theme / BM Content Builder does not save text

[ariel]

Hi,

since the latest WordPress Update BM Content Builder does not save text elements anymore on one of my pages:

http://www.igaf.ch

Art Theme Version: 3.12.2.1
BM Content Builder is updated to version 3.16.2

Tried deactivating all plug-ins, deactivating browser extensions, different browsers, checked in WP Data Access.
All other modules work fine, but Text is not saved throughout the site for some reason.
Would be thankful for other ideas to solve this!

Best
Ariel

[SeaTheme]

Hi there,

Welcome to SeaTheme forum.

Please make a test, add a new page, add a new Text module via BM builder, enter some text, save it to check if it works.

If you don’t mind, please leave your wp-admin access (URL / username/password) by picking up “Set as private reply”. I will check your WP admin

Regards!

SeaTheme – FAQs – WordPress Customization – Facebook

[ariel]

This reply has been marked as private.

[SeaTheme]

Hi,
Thanks, I tested the function on your WordPress, but I cannot reproduce the issue. You would find the page named ‘test'(with 2 Text mods) what I added. It works fine. Maybe you change a browser or computer and check it again.

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[ariel]

Thanks for testing. I logged in with the new admin account I created for you and like you could add and edit text modules without issues.

So there we are – it’s an issue with messed up user rights in WordPress. I’ll set up a new user for myself and hope that solves my problem.
I do have an access management plugin on the site but as the issue persisted even when I deactivated all plugins I didn’t think of that.

Thanks a lot for your support – it helped finding the source of the issue even if it had nothing to do with ART Theme.

Wish you a nice day!
Ariel

[SeaTheme]

You are welcome, have a nice day!

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Regards!
SeaTheme – FAQs – WordPress Customization – Facebook

[Author]

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