- This topic has 31 replies, 12 voices, and was last updated 1 month, 1 week ago by
chirs.
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- December 9, 2020 at 4:37 am #23288WordPress today released the new version – 5.6, there is some compatible issue (like it will break webpages). We have published the new version to fix it.
Please update the theme to fix it.Air theme –
please update the Air theme(1.9.7.4) and BM page builder plugin(1.1.5). How to update:https://seatheme.net/forums/topic/how-to-update-air-wordpress-theme-and-bm-pagebuilder-plugin/
ps: please clean the browser cache, force refresher the webpage to test it.Arnold theme –
Please update the Arnold theme(1.8.4.1) and BM page builder plugin(1.1.5). How to update: https://seatheme.net/forums/topic/arnold-wordpress-theme-faqs/#post-21125
ps: please clean the browser cache, force refreshes the webpage to test it.ART theme –
If the BM Content Builder button is gone, text editor selectors(font-size, color picker) doesn’t show options :
Please update the ART theme(3.4.4.2) and BM Content builder plugin(3.6.9.3). How to update:
https://doc.seatheme.net/theme/art/install-art/art-theme-update/
ps: please clean the browser cache, force refreshes the webpage to test it.SEA theme –
If the BM Content Builder button is gone, text editor selectors(font-size, color picker) doesn’t show options :
Please update the SEA theme(1.7.1.1) and BM Content builder plugin(3.6.9.3). How to update:
https://doc.seatheme.net/sea/installation/how-to-update-sea-theme-and-plugin/
ps: please clean the browser cache, force refreshes the webpage to test it.PS: the update will NOT affect the existed content(posts/pages/images) on your WordPress website. But we still suggest you make a backup.
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
December 9, 2020 at 9:40 am #23292Hi There, BM Content Builder is not loading on the edit screen and therefore I can’t edit my page content. I’ve got the SEA Theme and updated automatically to wordpress 5.6. Do you recommend to use the same plug in update as Air Theme? Can you please advise?
ThanksDecember 9, 2020 at 12:18 pm #23295Hi bamuszynski,
Please update the SEA theme(1.7.0) and BM Content builder plugin(3.6.9.1). How to update:
https://doc.seatheme.net/sea/installation/how-to-update-sea-theme-and-plugin/
ps: please clean the browser cache if you still see the BM Content Builder buttonRegards
December 9, 2020 at 12:45 pm #23298I have updated both Air theme(1.9.7.4) and BM page builder plugin(1.1.5) but the content wont load.
December 9, 2020 at 12:59 pm #23299Please clean the browser cache to check.
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If it doesn’t work, may I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to uiueux@gmail.com ?
(If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)December 9, 2020 at 5:14 pm #23306Hi There, I managed to update the BM page builder however the builder button do not display all the time on the edit page mode. I have to clear the cache sometime wait for 5/10 minutes and reload couple times to see the button reappear. It doesn’t seem really stable and not reliable. Can you please advise?
Thanks,
BrunoDecember 10, 2020 at 1:25 am #23307Hi bamuszynski,
Please clean the browser cache on your computer. You could use the private mode of the browser to test, if it works, it means that the update worked.
Regards
December 10, 2020 at 11:26 am #23312I’m having the same issue. I’ve completed these steps so far:
– updated the theme
– updated BM content builder plugin
– deactivated all other plugins so BM content is supposed to be only one running,
– cleared cache… still not seeing the content builder option.
December 10, 2020 at 2:24 pm #23314Please use the private mode ( https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en ) of the browser to test.
——————————–
If it doesn’t work, may I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to uiueux@gmail.com ?
(If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)December 10, 2020 at 6:23 pm #23318Hi there, I followed all the steps but the issue persists. I am not able to see the builder button even using private mode or deleting cache….
December 10, 2020 at 10:26 pm #23320Hi, I’ve got the same issue. I’m stuck since 2 days.
I updated the ART theme(3.4.4.1) and BM Content builder plugin(3.6.9.2).
I clear all caches and also try incognito window.The button “BM Builder” is not visible everytime.
It work sometime when I open the console and load the page I want to edit.
Is there a cache server?Regards,
John
December 11, 2020 at 2:09 am #23322Hi,
No, there is not a cache server.
It is very strange. We didn’t find the issue on our computer.
Please let me know what’s your computer system name/version, browser name/version
Regards
December 11, 2020 at 6:15 am #23338Hi, I am working on MacOs High Sierra 10.13.6. I have tried on Firefox 83.0 and Chrome 87.0.4280.88
Regards
ItziarDecember 11, 2020 at 8:58 am #23340Hi, thanks for sharing.
We submitted a new version just now, please download and update again.
The latest versions should be:
ART theme(3.4.4.2) and BM Content builder plugin(3.6.9.3)
SEA theme(1.7.1.1) and BM Content builder plugin(3.6.9.3)Regards
December 11, 2020 at 9:58 am #23342Thanks a lot, this is working for me !
December 11, 2020 at 10:46 am #23343Same here it works now. Thanks for your support!
December 11, 2020 at 10:56 am #23344Welcome and thanks for the response 🙂
December 12, 2020 at 8:18 pm #23360This reply has been marked as private.December 12, 2020 at 8:19 pm #23361This reply has been marked as private.December 13, 2020 at 1:50 am #23365Hi mareas,
Please update the ART theme(3.4.4.2) and BM Content builder plugin(3.6.9.3). How to update:
https://doc.seatheme.net/theme/art/install-art/art-theme-update/
ps: please clean the browser cache, force refreshes the webpage to test it.PS: the update will NOT affect the existed content(posts/pages/images) on your WordPress website. But we still suggest you make a backup.
Regards!
December 13, 2020 at 10:11 am #23370I don’t see the line height and letter spacing icons no more in the BM content builder wysiwig editor. Only font size appears.
I’ve updated the Sea theme and the BM content builder to the latest versions.December 13, 2020 at 9:56 pm #23373This reply has been marked as private.December 14, 2020 at 1:26 am #23374Hi mareas,
May I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to uiueux@gmail.com ?
(If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)Reagrds
December 14, 2020 at 1:27 am #23375Hi ref,
The 2 selectors do not work well with WP5.6
We are fixing it.Regards
December 14, 2020 at 2:02 pm #23386Hi,
I have TheOne theme and the editor doesn’t work after a 5.6 update. There does not appear to be an update to this theme to fix it.
When will an update to TheOne be available?
December 15, 2020 at 1:47 am #23391Hi,
It should not affect Theone, please stop all plugins to test again.
——————————–
If it doesn’t work, may I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to uiueux@gmail.com ?
(If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)Regards
December 17, 2020 at 11:23 pm #23420Hi,
I tried to follow the instructions and when i try to upload the SEA theme I get a message that ‘The link you followed has expired.
Please try again.’Please help! Thanks.
December 18, 2020 at 1:30 am #23421Hi,
It is caused by the server configuration.
Please refer to fix it https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/
OR:
Please try to use the web FTP to install the theme.
Regards
December 18, 2020 at 3:33 pm #23442Hi Seatheme,
I updated everything and that went well. But one thing: The fonts don’t work on the site. It concerns this website:
https://www.rubenstelli.nl/It shows a default font instead of the fonts I used in BM Font Management.
What can I do?
Regards,
Ruben
December 19, 2020 at 1:49 am #23444Hi,
I checked your website, I didn’t find the font issue. Please check the screenshot: https://www.dropbox.com/s/uqx77133okq53k8/qq20201219-094818.jpg?dl=0 Is it correct?
Regards
December 19, 2020 at 7:11 am #23450Hi there,
I am having an issue with the BM Content Builder. I am using the ART Theme.
I have followed about instructions and updated theme (version: 3.4.4.4) and updated the BM Content Builder plugin (version: 3.6.9.5). I have cleared my cache and also tried viewing in incognito browser.The button for the BM Content Builder is not showing within the page editor.
Is there something I am missing or is this a known issue that is currently being fixed?
Thank you
December 19, 2020 at 7:37 am #23451I’ve resolved this now. It was a user error, opps
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