- August 23, 2020 at 9:12 am #22332houseofdreParticipant
Hi. When I insert a text block onto any page a new window opens which usually has all the tools for adding text. Instead I am having the issue that the window opens but is continually loading (just the spinning loading icon). I am therefore unable to add text. It was working previously, what could be the issue?August 24, 2020 at 2:50 am #22336
It should be caused by the WP5.5 update.
Please update both the ART theme and BM content builder to the latest version to fix it.
Regards!August 24, 2020 at 8:35 am #22337arielParticipant
I had the same issue, even after updating everything:
Art Theme 126.96.36.199
BM Content Builder 3.6.7
Installing the “Test jQuery Updates” – Plugin solved it with the following settings:
jQuery version: Default
jQuery Migrate: Enable
jQuery UI version: 1.12.1
(it did NOT work with jQuery UI version: Default as recommended under the link below)
ArielAugust 25, 2020 at 12:59 am #22348
The BM Content Builder should be 188.8.131.52
Please go to Plugins if the Art is updated 184.108.40.206, find BM Content Builder, there should be an update link.
Thanks for sharing.
ps: the jQuery UI version should be with the default option.
BestAugust 25, 2020 at 7:31 am #22352arielParticipant
@SeaTheme Great – the update did it.
Works without the “Test jQuery Updates” Plugin now.
ArielAugust 25, 2020 at 8:02 am #22354
🙂 Welcome!August 25, 2020 at 10:52 am #22356houseofdreParticipant
Sorted now. Thank you. x
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