Home Forums Art WordPress Theme Text block insert not working, continual loading.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #22332
    houseofdre
    Participant
    Purchased
    Supported

    Hi. When I insert a text block onto any page a new window opens which usually has all the tools for adding text. Instead I am having the issue that the window opens but is continually loading (just the spinning loading icon). I am therefore unable to add text. It was working previously, what could be the issue?

    #22336
    SeaTheme
    Keymaster
    Purchased

    Hi,

    It should be caused by the WP5.5 update.
    Please update both the ART theme and BM content builder to the latest version to fix it.
    readmore https://seatheme.net/forums/topic/wordpress-5-5-compatibility-aug-11-2020/

    Regards!

    SeaTheme – SeaTheme.netTwitterFacebook

    #22337
    ariel
    Participant
    Purchased
    Supported

    Hi,
    I had the same issue, even after updating everything:

    WP5.5
    Art Theme 3.2.9.2
    BM Content Builder 3.6.7

    Installing the “Test jQuery Updates” – Plugin solved it with the following settings:
    jQuery version: Default
    jQuery Migrate: Enable
    jQuery UI version: 1.12.1

    (it did NOT work with jQuery UI version: Default as recommended under the link below)
    https://seatheme.net/forums/topic/wordpress-5-5-compatibility-aug-11-2020/

    Best,
    Ariel

    #22348
    SeaTheme
    Keymaster
    Purchased

    Hi,

    The BM Content Builder should be 3.6.7.1
    Please go to Plugins if the Art is updated 3.2.9.2, find BM Content Builder, there should be an update link.

    Thanks for sharing.

    ps: the jQuery UI version should be with the default option.

    Best

    #22352
    ariel
    Participant
    Purchased
    Supported

    @SeaTheme Great – the update did it.
    Works without the “Test jQuery Updates” Plugin now.
    Thanks!
    Ariel

    #22354
    SeaTheme
    Keymaster
    Purchased

    🙂 Welcome!

    #22356
    houseofdre
    Participant
    Purchased
    Supported

    Sorted now. Thank you. x

Viewing 7 posts - 1 through 7 (of 7 total)
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