Problems with BM Content Builder formatting and with sub menus

[rtonthat]

Hi there!

I just updated my Art Theme and the BM Content Builder, but now the line height and letter spacing functions don’t appear to be working. I also noticed that there’s no option to change the font color, is that hidden?

I’m also having a lot of trouble with the sub menus. When I make the menus sub menus in the window (dragging them into place) they don’t appear at all on the site, only the main menu. I saw you guys said there would be more options with the sub menus on this update, but is it possible I didn’t update correctly, or am I just going to the wrong place?

I apologize if any of these issues is due to my ignorance and would greatly appreciate your help.

Best,
Rachel

[SeaTheme]

Hi,

The text editor was updated, the color value was moved here:

The line height and letter spacing was moved here: https://www.dropbox.com/s/qo0dsadm8c8tqrp/QQ20210717-095345.jpg?dl=0

Please try to stop all plugins excerpt BM Content Builder to check if the sub-menu works.

If it doesn’t work, may I check your website? Could you please leave your wp-admin(URL / username/password) with picking up “Set as private reply”?

(If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”) Thanks!

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Regards!
SeaTheme – FAQs – Twitter – Facebook

[rtonthat]

This reply has been marked as private.

[SeaTheme]

Hi,

I checked your website.
1. I found there are BM shortcodes codes in the WordPress default block editor. I removed them, it should work now. I think it should be caused the Classic editor plugin.

2. The “Corner menu” layout is a special layout, it can only show 3 level-1 menu items at most. It can not show the sub-menue. Please change a header layout.

Regards! SeaTheme – FAQs – Twitter – Facebook

[rtonthat]

Hi,

Thank you for checking. Unfortunately it still isn’t working, now when I click on Font Style button the dropdown menu doesn’t appear. Can you check again? Sorry about that. I can delete the Classic Editor Plugin.

Also thank you for helping me figure out the sub menu.

Best,
Rachel

[SeaTheme]

This reply has been marked as private.

[rtonthat]

Hi,

Thank you for your hard work so far but unfortunately it is still not working for me. I’ve recorded videos of this for you to take a look at, but in the portfolio function I can’t use the font or character formatting at all, and on the page I can use the top bar but not the bottom bar you appear to have.

https://www.dropbox.com/s/43za1kmjrjo05k2/Screen%20Recording%202021-07-19%20at%209.26.12%20PM.mov?dl=0
https://www.dropbox.com/s/otfhv3nnc5zx0bt/Screen%20Recording%202021-07-19%20at%209.27.00%20PM.mov?dl=0

I have a 2014 Macbook Pro using the current Big Sur operating system, and I’m using Chrome. I switched to Safari and had the same problem, and then used my friend’s 2020 Macbook Pro with the exact same result. I’m beginning to feel really anxious because I was hoping to launch our new site on Wednesday and unless this starts working now, I won’t have time to finish it. Can you think of any reason why this is still not working? You’re my only hope!

Best,
Rachel

[SeaTheme]

Hi,

I checked your website, It’s caused by the shortcodes in the WordPress default editor. Please remove the shortcodes([ux_cb_wrap][ux_cb_group ... ) in the WordPress default editor.
Please also check the video about how to remove the
https://www.dropbox.com/s/2tmbz49kgmbe8v4/QQ20210720-093417-HD.mp4?dl=0

The shortcodes was created by the Classic editor plugin, they will not be removed even the Classic editor plugin is unistalled.

ps: The single portfolios should NOT be with with draft status, please publish all single portfolio, it will affect other problem( creating a Grid or Masonry Grid module).

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Regards!
SeaTheme – FAQs – Twitter – Facebook

[rtonthat]

Hi,

It’s finally working! Thank you so much, I really appreciate it! I hope you have a great day.

Best,
Rachel

[Author]

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