Home Forums Art WordPress Theme iOS / iPAD – Background Image Fixed (in Group) Not showing fullscreen grey box.

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  • #20479
    double-d
    Participant
    Purchased
    Supported

    The page is displaying correctly on an android phone and on desktop : https://mindsizesports.com/

    However, on a tablet the Background Image Fixed doesn’t display and image, just a full screen grey box.

    “Hide for Mobile” “ON” does not fix it.

    ==> https://www.screencast.com/t/HU986IxB

    How do I fix or disable this group on tablets?

    #20482
    SeaTheme
    Keymaster
    Purchased

    Hi,

    Because the iOS doesn’t support “Background Image Fixed”, so it will be a normal background.
    I tested your website on iphone, it is a normal Background Image. I didn’t see the grey box.

    I recorded a video, please check: https://www.dropbox.com/s/gkk3ni8hahu907d/vid_20200208_110903.mp4?dl=0

    Could you please record video? ( send to uiueux@gmail.com , thanks! )

    If you want to hide the Group on the iOS device, please paste the custom CSS code to “Appearance > Customize: Additional CSS”

    body.iOS .module-id-1580852662819 { dispaly:none; }

    Regards!

    SeaTheme – SeaTheme.netTwitterFacebook

    #20484
    double-d
    Participant
    Purchased
    Supported

    Thanks. The css fix did not work : body.iOS .module-id-1580852662819 { display:none; }

    Here’s a video of my iPad ==> https://photos.app.goo.gl/Y5cfiZwdn3mCAP9d7

    Thanks for your help.

    Dave

    #20485
    SeaTheme
    Keymaster
    Purchased

    Thanks for the video!

    Please go to Appearance>Theme Editor, edit the /art-theme/js/custom.theme.js, find line82:
    os = 'MacOS';
    update to:

    if(window.navigator.maxTouchPoints > 1){
     os = 'iOS';
    }else{
     os = 'MacOS';
    }

    Please clean the browser cache to before testing(you could enter the Private mode of Safari to test also).

    Ps: we will fix it in next update also. Thanks for reporting.

Viewing 4 posts - 1 through 4 (of 4 total)
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