Home Forums SEA WordPress Theme I lose my user templates when I update the theme

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #23558
    esterpalaudaries
    Participant
    Purchased
    Supported

    Good afternoon,
    to upload content to the portfolio, I create and reuse templates. They are very useful.

    But there is a big problem: Each time I update the Sea Theme Template, the saved portfolio templates in the user module, it disappears.

    Could you fix it, please?

    Thank you so much in advance.

    #23560
    SeaTheme
    Keymaster
    Purchased
    Expired

    Hi,

    I tested just now, I didn’t find the issue. The saved template data in the user tab is not saved in the theme files. It should not be removed.

    May I check your website? Could you please send your question(this topic URL) and wp-admin(URL / username/password) to seatheme.net@gmail.com ?

    (If there is the Jetpack plugin, please disable “Allow users to log in to this site using WordPress.com accounts”)

    Regards!

    SeaTheme – SeaTheme.netTwitterFacebook

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.

Join Newsletter(FREE)

Subscribe to our newsletter to receive news & updates. We promise to not spam you, super promise!