Home Forums SEA WordPress Theme I can't enter the customizer .. Many redirects

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #19636
    javierbalvin
    Participant
    Purchased

    Hi I was trying to enter the customizer zone but it gives me an error. The page redirects too many times. It’s as if it loops in and doesn’t let you see the web– what could be happening? thank you very much for your help.

    VIDEO: HERE

    #19638
    SeaTheme
    Keymaster
    Purchased

    Hi,

    I think it may be caused by someone plugin. Please try to stop all 3rd plugins to check.

    If it doesn’t work, I need to log in to check it, do you permit?

    Regards!<br>
    SeaTheme – SeaTheme.netTwitterFacebook

    #19642
    javierbalvin
    Participant
    Purchased

    Disabled all Pugins … Deleted cache … but still does not let me enter the customizer.

    You have permission to enter my backend
    Thanks.

    Video: HERE

    #19647
    SeaTheme
    Keymaster
    Purchased

    Hi,

    It works now.
    I installed with an origin installable file.
    I think it may be causing the changing folder name.
    (Please don’t change the theme folder name)

    Regards

    #19656
    javierbalvin
    Participant
    Purchased

    Hi, thank you very much for the changes in FTP. Now it works perfect

    THANKS 🙂

Viewing 5 posts - 1 through 5 (of 5 total)
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