Adding a background image to the FullWidth wrap

[summus]

We’re having major issues adding a background image to the FullWidth wrap. We have uploaded images, selected them from the media library and all we get is a spinning loader when we try to insert it into the post due to a JavaScript error in pagebuilder.js on line 1458 (I was going to say “see attached” here, but I can’t seem to upload an image using this form either :)). Please help ASAP.

Thanks!

[summus]

Apparently the upload form did work, but I received no notification. Here’s the second image that shows the error.

[Johnny]

Hi, could you please leaving your site login info here through private message(check option ‘Set as private reply’), I need further checking.
Thank you

[summus]

This reply has been marked as private.

[Johnny]

Hi, your media lib images uploaded before maybe didn’t there, so I uploaded a new image named ‘a600x600.jpg’ for background image to third fullwidth wrap, it works.
anything please let me know,
Thank you

[summus]

This reply has been marked as private.

[summus]

Can you elaborate more on this? What is “to third fullwidth wrap”? Do the images need to be a certain width and height to work?

“I uploaded a new image named ‘a600x600.jpg’ for background image to third fullwidth wrap, it works.”

[Johnny]

Hi, please check “I uploaded …” as attached image showing, and the result here: http://dudum.besummus.com/. the background image is color grey gradient.
Best

[summus]

Did you try uploading or attaching the image that I mentioned? It’s still not working for me. Also, you never answered whether the image needed to be a certain dimension?

[summus]

Also, what browser/OS did you use to add the image? I have tried Chrome, Firefox and Safari on Mac and none of them work.

[Johnny]

Hi,
-No size limit to the background image, it will be tiled within the fullwidth wrap.
-I uploaded the background image under windows 7 chrome 36.
Thank you

[summus]

It doesn’t work on Windows either, in every browser we receive the same error. This is unacceptable, we have spent hours trying to fix this. What is your solution?

[summus]

We ended up messing with database values to force it to work and it seems like the upload is working now that we changed s:5:”color” to s:5:”image”. Regardless, there is a serious issue here that you guys should really be addressing.

[SeaTheme]

Hi,

Sorry for the trouble, I made some test in your site again, I did not find the issue indeed. Believe me please, I want to improve the theme also.

I added a background image for the page: http://dudum.besummus.com/test-background-image/
This is the video I record https://www.dropbox.com/s/pwmvvgvqgyldzza/bee-test-bgimg.mp4?dl=0

I guess it maybe was caused by some firewall software, please close the firewall client and test again.

Best,Bwsm

[Author]

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