Gallery items don't upload

[vionamas]

Hello!
first of all, thanks for this wonderful theme. It looks really beautiful.
However I have a problem with portfolio posts: gallery images don’t load. The “Gallery Setting” area keeps white after clicking the “select images” button.
In addition, I can’t see the preview of the pictures uploaded on the media page.
And finally, after uploading a new image on the media section,, it always appears an error message.

Don’t know what to do. Would you please give me some help?

Thanks

[SeaTheme]

Hi, thank you for purchasing our theme

Sorry for the trouble.

please send your wp-admin(url/user/pass) via my profile contact form , I’ll log in to check it.

Cheers!
Bwsm – uiueux.com – Twitter – Facebook

[vionamas]

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[SeaTheme]

This reply has been marked as private.

[vionamas]

Hello,
I see your imatges but I can’t see the ones I uploaded. Is there any requirements for the imatge to be uploaded?
I can’t see the preview on the media page and the gallery don’t load in the gallery section on post page.

Thanks for your help.

[SeaTheme]

Hi,

Please try to remove the existed images. Please try to re-name the image file name as Lowercase English characters, re-upload them again.

ps: please make sure the image is jpg format with RGB mode, better less than 100k.
I checked your images yesterday, they should be ok, I think maybe the language settings caused it. I change as English and turned back, I uploaded the image successfully.

If it sill doesn’t work, please send your new wp-admin pass via my profile contact form

[vionamas]

Hello!
I’ve doing some changes.
The problem was tha after uploading a picture, it kept me showing a PHP error. Then I changed a PHP parameter in my hosting supplier.
So, it already works!

Thanks for all your support!!

[Author]

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