Captions not displayed in lightbox gallery

[nuzg]

Hi,

the captions are no longer displayed in the Lightbox gallery. I do not really know since when, but I know it worked.

The captions are added to the pictures. See screenshot 1.

The captions are not displayed. See screenshot 2.

Is it a bug?

[SeaTheme]

Hi,
Please try to stop all 3rd party plugins, check again.

If still doesn’t show the cap, please send your wp-admin(url/user/pass) via
my profile contact form (you need login on ThemeForest), I’ll log in to check it.

Regards!
Bwsm – uiueux.com – Twitter – Facebook

[nuzg]

Hi,

I tried with deactivated plugins, but the behaviour did not change.

I sent you the credentials via the themeforest form.

[SeaTheme]

Hi, I received your mail. I can see the caption, did you fix it? if not, what’s browser yo use?

Regards!

[nuzg]

Hi,
no, i didn’t fix it. I still can’t see the captions.
I tried on Chrome, Firefox, Safari and Opera (all latest Versions on MacOS, without extensions)

best
lars

[SeaTheme]

Hi,

I use Macos Safari/Chrome/Firefox, can not Reproduce this issue. Really don’t know why cause it. It is the video cast what I tested result: https://drive.google.com/file/d/1cHjYwI1uukMvyqBmo7I5D603nBnsSNRa/view?usp=sharing

please check if there is issue alert in console tab: https://www.dropbox.com/s/kn9r3km4o72ryh7/QQ20171115-143630%402x.jpg?dl=0

[nuzg]

Hi,

hmm, that’s interesting.

my console shows the following output:

[SeaTheme]

Please disable all 3rd party plugins and test again to check if some plugin caused it

Please change a computer test again.

[nuzg]

I already disabled third party plugins and tried different machines. Same messages in the console.
And I even let other people test the page, with the result that the captions are not displayed.

[SeaTheme]

It really strange, I tested again on mobile, it can show.

Can you see the caption on the 2 pages ?
http://themes.uiueux.com/arnold3/2016/12/04/inter/#&gid=1&pid=1
http://photoswipe.com/#&gid=1&pid=1

[nuzg]

Yes, i can see the captions there.

[SeaTheme]

I create a test page, please check https://www.neunundzwanziggrad.de/tet/
Can you see the caption?

[nuzg]

Yes, i can see the caption.

[SeaTheme]

Please check the page again, I add 2 images: https://www.neunundzwanziggrad.de/tet/

[nuzg]

yes, i can see the captions on that page

[SeaTheme]

Suggest:
– Reduce the image size, re-upload the images(suggest size 100k)
– Re-name the image name, all letters are lowercase
– Create a new page

It is what I did for the page(https://www.neunundzwanziggrad.de/tet/). I don’t know why, but it works.

[nuzg]

Did you notice that it works on the post pages, but doesn’t on the front-page, which is not a post, but a page.

[SeaTheme]

Yes, it doesn’t work for “Portfolio tempalte”, we’ll check it.

[SeaTheme]

We fixed the caption for Portfolio template, please go to TF download the latest version.

[nuzg]

Thank you, problem fixed!

best
Lars

[Author]

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