Home › Forums › SEA WordPress Theme › Contact form not working on portfolio
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August 8, 2023 at 1:06 pm #29832
Hi, I can’t make the “contact form” work on a portfolio page. The “send”-button doesn’t respond. On our contact page the “contact form” works. Please help
August 8, 2023 at 1:14 pm #29833Hi there,
Welcome to SeaTheme forum.I found there is cache on your website. Please purge the cache on WP-Super-Cache. Or stop it to test again.
If it doesn’t work, may I check your website? Could you please leave your wp-admin access (URL / username/password) by picking up “Set as private reply”?
Regards!
SeaTheme – FAQs – WordPress Customization – FacebookAugust 8, 2023 at 1:31 pm #29834This reply has been marked as private.August 8, 2023 at 1:33 pm #29836This reply has been marked as private.August 8, 2023 at 3:29 pm #29837This reply has been marked as private.August 9, 2023 at 2:33 am #29840HI, thanks
Please follow the steps to fix it:1. download the file https://www.dropbox.com/scl/fi/6i0kmuucwxmz7thwds6a8/modules-global.min.js?rlkey=rf81jt8we7z0okibbnjkznk93&dl=0
2. go to wp-admin,
Plugins/Plugin file editor, selectBM content builderfrom the selector at the right column, find the and edit file:
/assets/js/modules-global.min.js, cover all codes from the downloaded fileps
– please clean your browser cache to test.
– if you don’t know how to do, please leavea wp administrator role account or FTP accountRegards! SeaTheme – FAQs – WordPress Customization – Facebook
August 9, 2023 at 9:40 am #29841This reply has been marked as private.August 10, 2023 at 3:52 am #29843Hi,
it should be here: https://www.dropbox.com/scl/fi/wxc34r2htg8g55zgclo1w/WX20230810-114515.png?rlkey=2xlxeofickabtla2a8lj85oxy&dl=0
It maybe disabled via onecom.
Don’t worry about it, I have updated the BM builder plugin on your wordpress.
It has been fixed.
Regards!
SeaTheme – FAQs – WordPress Customization – FacebookAugust 10, 2023 at 9:18 pm #29847Thank you! But now I get 2 copies of the mail instead =) do you know why? Also when I browse on my Iphone using Chrome the form doesn’t work, send button doesn’t react?
August 11, 2023 at 2:48 am #29851Welcome
1. Sometimes it encounters this strange issue on certain servers, and the cause is currently unknown.
2. I just tested your website using iPhone Chrome, and the form is working. Please make sure to clear your mobile browser or use the browser’s private mode to test.
Regards!
SeaTheme – FAQs – WordPress Customization – FacebookAugust 11, 2023 at 10:18 am #29853Thank you! Can I add a hidden field or something similar to the form that displays the page_ID, so I know which item the viewer is asking about?”
August 12, 2023 at 2:37 pm #29854August 13, 2023 at 9:25 am #29856Can you think of any other solution that I can do to know which item the viewer is asking about? Thank you for all the help.
August 14, 2023 at 2:37 am #29857Hi, it is possible to add hidden field (how)via contact-form-7 plugin.
ps: how to add contact-form-7 via BM content builder
Regards!
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