Topic: Pictures in the Before & After slider are not displayed « SeaTheme

This topic has 15 replies, 2 voices, and was last updated 3 years, 9 months ago by SeaTheme.

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August 17, 2022 at 7:57 am #28099

Elescir
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I am trying to create a slider before and after, unfortunately it does not show up on the page. Only the arrows are visible.

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August 17, 2022 at 1:12 pm #28100

SeaTheme
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Hi there,
Welcome to SeaTheme forum.

Please edit the Slider module, please check if it is uploaded 2 images.

—————
If it doesn’t work, may I check your website? Could you please leave your wp-admin access (URL / username/password) by picking up “Set as private reply”?

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August 18, 2022 at 6:15 am #28101

Elescir
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August 18, 2022 at 6:16 am #28102

Elescir
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This reply has been marked as private.

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August 18, 2022 at 9:31 am #28103

SeaTheme
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Hi,

I checked your website, I found the images are inverted as webp format, is there an image plugin on your WordPress. Please try to stop all other plugins to check if it works.

If it does not work, please upgrade the account role as administrator, or I cannot check it.

Regards!
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August 18, 2022 at 5:37 pm #28104

Elescir
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Yes, the option is running at the server provider. Automatically converts to this format. 🙁

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August 19, 2022 at 12:38 pm #28105

SeaTheme
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Hi,

Please disable the option to check if it is fixed.

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August 19, 2022 at 3:26 pm #28109

Elescir
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The provider has disabled the service on the server. Unfortunately, the option still doesn’t work. I changed your account to administrator. Can you check the problem again?

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August 20, 2022 at 2:38 pm #28110

SeaTheme
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Hi,

I checked wp-admin again, it is caused by the wrong decimal point format(check the screenshot), like the number should be:
66.75
but it shows as:
66,75

It should be a PHP config issue, please contact your web host provider to correct it. You can quote the below text to them:

Dot(exported by PHP) in decimals should not be displayed as commas, see screenshot https://www.dropbox.com/s/m9u9cvcxs20glzd/QQ20220820-222810.jpg?dl=0. Please turn off the relevant settings in the PHP system settings.

ps:
I fixed the slider(force it as a int value), it can work. But it still affect other module.

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August 21, 2022 at 12:23 pm #28113

Elescir
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I received this response from the server supplier:

Hello,

according to the instructions, please set the decimal point instead of the comma in the wordpress theme.

The information from stackoverflow may be helpful for this:

https://stackoverflow.com/questions/7461459/change-comma-to-dot-working-with-decimals-in-php

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August 22, 2022 at 8:57 am #28114

SeaTheme
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Thanks, I have checked the page.

It’s not a good solution, the program already uses normal code standards, it may bring other unknowable problems if the code from the link is used. It’s the best solution if you change it to normal mode in the PHP settings, it’s also the standard way of outputting numbers, it’s better to change it. It is likely to cause other unknown problems.

You can response it to the the server supplier.
ps: what is the server supplier name?

Regards!
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August 22, 2022 at 12:11 pm #28115

Elescir
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Server supplier – nazwa.pl

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August 22, 2022 at 12:58 pm #28116

Elescir
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I wrote and received this answer:

Hello,

please kindly add the following entry in the wp-config.php file at the beginning of the file under the opening <? php
setlocale (LC_ALL, ‘en_US.utf8’);

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August 22, 2022 at 1:40 pm #28118

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Ok, do you know how to edit wp-config.php?
you need to login FTP to edit it.
You can refer to this guide(How to Edit wp-config.php).

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August 23, 2022 at 12:18 pm #28119

Elescir
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I pasted the code and so far it seems to work. I tried other slider options and everything works.

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August 24, 2022 at 4:47 am #28122

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Great, glad to hear that.

Regards!
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