SeaTryon Help Center

Set up your virtual try-on experience

Follow the recommended path from installation to storefront testing, or search for a specific setting and troubleshooting topic.

Recommended setup path

Complete these five steps before opening the feature to customers.

11 chapters

Getting started

Understand the plugin, prepare your environment, install it, and connect the image generation provider.

01Plugin overviewLearn what SeaTryon does, which products it supports, and how previews are generated.
  • What SeaTryon does
  • Customer image, product image, and AI preview workflow
  • Supported clothing, jewelry, glasses, wigs, and furniture
  • When to use the Auto experience type
  • Accuracy limits of AI-generated previews
  • Provider costs and staging recommendations
02Environment requirementsConfirm your WordPress, WooCommerce, PHP, storage, and scheduling configuration.
  • Supported WordPress 6.9 or newer, WooCommerce 10.9 or newer, and PHP PHP 7.4 or newer
  • WooCommerce Classic Product Editor requirement
  • Recommended PHP Post Max Size 128 MB, PHP Time Limit 600, PHP Max Input Vars 1000
  • JPEG, PNG, and WebP processing support
  • Writable private temporary storage
  • HTTPS, REST API
  • OpenAI or TheMiniTech account preparation
03Installation and activationInstall through WordPress or FTP, activate the plugin, and complete the first checks.
  • Install a release ZIP from the WordPress dashboard
  • Upload the plugin through FTP
  • Activate WooCommerce and SeaTryon
  • Check the settings screen and system notices
  • Back up the site before an update
  • Verify settings and the storefront after updating
04Enable the feature and connect an AI providerConfigure the global switch, provider credentials, endpoint, and image quality.
  • Open WooCommerce, Settings, Products, Virtual Try-On
  • Turn on Enable Virtual Try-On
  • Select OpenAI GPT Image 2 or SeaAI Universal X
  • Enter an OpenAI API key and select quality
  • Enter the SeaAI Base URL and user API key
  • Choose Auto, Low, Medium, or High quality
  • Understand server-side API key protection
  • Run the first provider test

Configure your store

Control customer access, prepare each product, and match the storefront button to your theme.

05Enable Virtual Try-On for a productSelect the product image, experience type, and product-specific prompt.
  • Enable Virtual Try-On in Product data, Advanced
  • Product image and optional Try-On Product Image
  • Clothing, jewelry, glasses, wig, and furniture templates
  • Product Placement for general scene composition
  • Auto for products without a matching preset
  • How to write the Virtual Try-On Prompt
  • Describe color, material, shape, position, and scale
  • 2,000-character limit and sensitive data warning
  • Variable product inheritance
  • Save the product and verify the storefront button
06Customize the Try-On button and panel appearanceAdjust button width, icon, dimensions, borders, and interaction colors.
  • Full-width and Automatic width options
  • Show or hide the button icon
  • Button font size and icon scaling
  • Separate desktop and mobile heights
  • Border width and corner radius
  • Text, background, and border colors
  • Hover text, background, and border colors
  • Theme contrast and cache checks

Storefront experience

Understand the customer journey and improve preview quality with better source images and prompts.

07Customer storefront flowFollow the upload, consent, generation, download, retry, and deletion steps.
  • Open Virtual Try-On from a product page
  • Sign in when guest access is disabled
  • Upload a person or room image
  • JPG, PNG, WebP, and 10 MB requirements
  • Accept the image processing consent
  • Submit the generation and follow its status
  • Zoom, download, retry
08Tips for better resultsImprove person photos, product images, prompts, and quality settings.
  • Use clear lighting, natural angles, and minimal obstruction
  • Keep the relevant body area visible for jewelry
  • Use a high-resolution product image with a clean background
  • Avoid collages, watermarks, and promotional text
  • Write concise, specific, and testable prompts
  • Test desktop, mobile, guest, and variable product flows
09Usage statistics and cost controlMonitor successful previews and manage provider spending.
  • Successful Generations total
  • What the aggregate statistic does not contain
  • Reset statistics safely
  • What remains after a statistics reset
  • Control costs with limits and quality settings
  • Review provider balances and billing regularly

Operations and support

Review the data flow, diagnose common failures, and remove the plugin safely when required.

10Translate This guide demonstrates the complete workflow by translating the Virtual Try-On UI
11Frequently asked questionsQuick answers to the most common setup and storefront questions.
Can guests use Virtual Try-On?
Yes. Store administrators can allow or prevent guest access in the SeaTryon settings, so you can decide whether Virtual Try-On is available only to signed-in customers or to every visitor.
Can customers see the provider API key?
No. SeaTryon does not display the AI provider API key on the storefront. The credential remains in the WordPress settings and is used by the server when it sends an authorized generation request.
Which AI providers are supported?
SeaTryon currently supports TheMiniTech, where a typical generation costs only a few cents. An OpenAI API integration is also in testing and should be treated as experimental until testing is complete.
Are images saved to the WordPress Media Library?
No. Customer-uploaded photos and generated try-on previews are not added to the WordPress Media Library, so they will not appear alongside your store's product and content images.
Why do results vary between products?
AI image generation still has accuracy limits. Product shape, scale, source-image quality, lighting, viewing angle, and scene complexity can all affect the preview, so some results may differ from the real product. Treat each result as a visual preview rather than a guarantee of fit, size, color, or appearance.
Can a product use a dedicated try-on image?
Yes. For simple products, you can select a dedicated Try-On Product Image. A worn or in-context photo is usually preferable to an isolated white-background image because it gives the AI a clearer reference for product position and scale.
How are variable products configured?
Assign the correct image to every WooCommerce variation, such as each color option. When a shopper selects a variation on the product page, SeaTryon automatically uses that variation's image for the try-on preview.
How are daily generations counted?
Administrators can configure separate daily generation allowances for signed-in customers and guests. Each visitor uses the allowance for their access type, helping you control AI usage and provider costs.

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