Can't import demo

[Thomas]

Hello,

Thank you for this awesome theme.

I’m dealing with an issue about importing demo data. In “theme options”, i can’t select the template i’d like to have (“home3”, with introduction above portfolio in full width): no choice is offered.

I have installed and activated Page Builder, as said in the documentation.

Help please !

[Thomas]

This reply has been marked as private.

[SeaTheme]

Hi, thank you for purchasing our theme.

I have checked your site, the home3 page has been imported >> http://strd.fr/index.php/home3/

Cheers!
Bwsm – uiueux.com – Twitter – Facebook

[Thomas]

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[Thomas]

This reply has been marked as private.

[Thomas]

Ok, me again… Much sorry to annoy you like that, hopefully this is the last time.

I’ve set “home3” as my homepage in settings, and it seems working.

One more issue though : my portfolio isn’t in full width like on http://themes.uiueux.com/air/home3/ There are large margins on the sides and between the two columns.

Can you tell me how to have it in full width ?

[SeaTheme]

Hi,

One more issue though : my portfolio isn’t in full width like on http://themes.uiueux.com/air/home3/ There are large margins on the sides and between the two columns.

because the demo page use “Grid(thumbnail)” template, you use the “Grid(thumbnail+title)” template. The 2 template’s container width is different. You could use the custom css to make it fullwidth(I added it on your site)

.container-masonry.container {width: 100%; padding-left:0; padding-right:0; }
 
.container-masonry.container  .filters {
    width:90%; margin-right:auto; margin-left:auto;
}
@media (min-width: 1200px) {
.container-masonry.container  .filters {width: 1170px; padding-left:20px; padding-right:20px; }
}

FW: please feel free to submit any theme question, we are happy to help you solve them. Don’t feel sorry any more. 🙂

[Thomas]

Many thanks for your fantastic support !

Will recommend your theme and post a 5-stars review asap on Envato !

[Thomas]

Damn, sorry (it’s the first time I contact support that much) but I’m having issue after issue : now the galeries simply don’t display on the page ! Check it out : http://strd.fr/

I have done nothing except changing the little introduction text…

[SeaTheme]

Please pickup a category. Like “works” .
Please organize the gallery posts by category, if you want to use filter, set sub-categories. refer: http://ximudesign.com/themeforest/air/documentation/index.html#!/pages Pages > Filter

Filter: If you want to show filter for the portfoli list, please enable the “Filter” option. Make sure there are sub-categories in the categroy of the portfolio list. The category structure looks like:

Fw: I see the 5stars, thanks! It is a great encouragement!

[Thomas]

Ok, thanks !

[piotrmusial]

I’m dealing with the same issue about importing demo data. I can’t select the template.

[SeaTheme]

Hi piotrmusial,

please send your wp-admin(url/user/pass) via my profile contact form , I’ll log in to check it.

Cheers!
Bwsm – uiueux.com – Twitter – Facebook

[giorg]

hello,

same problem here, demo just cannot be imported. How to solve?

thanks

[SeaTheme]

Hello,
Please try to “Import My Saved Data”, there is a little difference from “Import Demo Data”, you could use this button to import the real demo images(not placeholder images):

Click “choose file”,

Pick up the xml file, you could find the xml in /functions/theme/ folder
Click “Upload file and import”

The page will be shown, set author and attachment, click submit:

Note: Because some site host PHP setting is not high enough. The images downloading will take long time, it would be always timeout. So you may have to repeat the Import step until all demo content import.

————————————————

If it doesn’t work, please send your wp-admin(url/user/pass) via my profile contact form , I’ll log in to check it.

[Jon0293847]

Hi there –

I followed these steps because I was getting an error with the import button in theme settings just as above. I imported the .xml file as shown but had many errors, it looks like maybe missing resources etc. Any ideas?

Thanks, Jon

[SeaTheme]

Hi Jon0293847 ,

please send your wp-admin(url/user/pass) via
my profile contact form , I’ll log in to check it.

Regards!
Bwsm – uiueux.com – Twitter – Facebook

[Author]

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